Terms of Service

1. Acceptance of Terms

By accessing or using the Rospera website (rospera.com) or any services provided by Rospera, including the REVA™ System, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our services.

2. Description of Services

Rospera provides an exclusive lead routing system (the REVA™ System) that sources, verifies, and delivers intake-ready motor vehicle accident (MVA) claimant leads to personal injury law firms ("Partner Firms"). Our services include:

• Sourcing and verification of intake-ready MVA claimant leads
• AI-powered speed-to-lead contact and follow-up
• Exclusive 1:1 routing of intake-ready leads to a single Partner Firm
• Geo-matching intake-ready leads to the Partner Firm's licensed jurisdictions
• TrustedForm consent verification

3. Eligibility

Our services are available to licensed personal injury law firms operating in the United States. By using our services, you represent that your firm holds valid licensure in the jurisdictions for which you request intake-ready leads and that you have the authority to enter into these Terms on behalf of your firm.

4. Partner Firm Obligations

As a Partner Firm, you agree to:

• Maintain adequate intake capacity to contact claimants promptly upon intake-ready lead delivery
• Handle all claimant information in compliance with applicable laws, including TCPA, state bar rules, and privacy regulations
• Not resell, redistribute, or share intake-ready leads received through the REVA™ System with any third party
• Provide accurate information about your firm's licensed jurisdictions and intake capabilities
• Pay all fees in accordance with the agreed pricing terms

5. Exclusivity Guarantee

Each intake-ready lead delivered through the REVA™ System is presented exclusively to one Partner Firm. We will not present the same intake-ready lead to any other law firm. This exclusivity is enforced at the database level and is auditable upon request.

Exclusivity applies to Rospera's routing actions only. Rospera does not guarantee that a claimant has not independently contacted other attorneys on their own.

6. Lead Quality and Replacement

Rospera verifies each intake-ready lead against agreed-upon criteria before delivery. If a delivered intake-ready lead does not meet the criteria specified in your partnership agreement, a replacement will be issued. Qualifying reasons for replacement include:

• Intake-ready lead falls outside agreed jurisdictions
• Invalid or non-functional contact information
• Intake-ready lead was presented to another firm by Rospera
• Missing TrustedForm consent certification
• Accident falls outside the agreed recency window

Replacement requests must be submitted within 72 hours of intake-ready lead delivery.

7. Pricing and Payment

Pricing is fixed per intake-ready lead delivered, as agreed during your qualification call. There are no auctions, bidding, or surge pricing. Volume-based pricing tiers may apply. Payment terms are specified in your individual partnership agreement.

8. Intellectual Property

All content on the Rospera website, including text, graphics, logos, and the REVA™ brand, is the property of Rospera and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Rospera shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability for any claim shall not exceed the amount paid by you to Rospera in the twelve (12) months preceding the claim.

Rospera does not guarantee any specific case outcome, retainer rate, or revenue result from intake-ready leads delivered through the REVA™ System.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Rospera, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, or your violation of any applicable laws or regulations.

12. Termination

Either party may terminate the partnership at any time with written notice. Upon termination, your access to the REVA™ System will be discontinued. Any outstanding payment obligations survive termination. Intake-ready leads already delivered remain subject to these Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in New Jersey.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms should be directed to:
partners@rospera.com
Rospera
(833) 721-4262